Reference

Privacy Policy

We handle your account information, payment records and site activity according to the privacy framework described here. When you fund your account with Touch 'n Go eWallet, Boost or GrabPay, we collect only what we need to clear the transaction and maintain your balance.

Account securityPayment data protectionCookie transparencyLive casino and slots
chelsea888a Privacy Policy
HOW WE PROTECT IT

Data Handling and Security Measures

Your account password never appears in plain text—we hash it before storage. Payment details from Touch 'n Go eWallet, Boost and GrabPay pass through encrypted channels and we keep only the transaction reference, not your wallet credentials. Session cookies expire after thirty minutes of inactivity so no one else can use your device to access your balance. We retain account records for as long as your account stays active, then archive transaction history for seven years to meet standard financial record-keeping rules before permanent deletion.

Encryption at rest

Account data, payment logs and identity documents sit in encrypted storage; access requires two-factor authentication and is limited to compliance staff who need it to verify withdrawals.

Cookie control

We use session cookies to keep you logged in and analytics cookies to see which games get the most traffic; you can disable analytics cookies in your browser without losing account access.

Third-party processors

When you deposit via Touch 'n Go eWallet, Boost or GrabPay, those providers see only the transaction amount and our merchant identifier—not your game activity or withdrawal history.

Data rights

Request a copy of your information, ask us to correct an error, or close your account and delete your records by contacting support; we honor every legitimate request within thirty days.

POLICY QUESTIONS

How to Reach Us About Privacy

If you want to see what information we hold, request a correction, or ask us to delete your account data, contact our support team through any of the channels below. We aim to respond within three business days and walk you through the process.

Team online

Live chat

Open the chat bubble in the bottom corner of any page—our team answers privacy questions in real time during support hours and can start the data-access request for you.

Email

Send your request to our support email address listed in account settings; include your registered email and a brief description of what you need so we can route it to the right team.

Account settings

Log in, go to account settings, and look for the privacy section where you can download a copy of your data or submit a deletion request directly through the form.

Privacy Policy FAQ

We collect your email address, phone number, chosen username and preferred currency during sign-up, then add device type and IP address when you log in so we can flag suspicious access attempts.

We pass transaction references to Touch 'n Go eWallet, Boost and GrabPay to complete deposits and withdrawals, but we never share your full payment credentials or send marketing data to external partners.

Log in, open account settings, and submit a data-access request; we'll send a file with your registration details, transaction history, game logs and support messages within three business days.

We archive transaction and identity-verification records for seven years to meet financial record-keeping standards, then permanently delete them; your login credentials and session data are removed immediately when you close the account.

Session cookies keep you logged in; analytics cookies track which pages get the most visits. You can disable analytics cookies in your browser settings without losing access to your account or wallet.

Contact support via live chat or email, confirm your identity, and request account closure; we'll delete your login credentials and personal details immediately, then archive transaction records for the required retention period before final deletion.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.